This lawsuit is pending before Judge Susan Richard Nelson in the United States District Court for the District of Minnesota.
Plaintiffs in this case alleged that Defendant, through a system called TimeQey, failed to pay Contact Center Agents for all hours worked. Plaintiffs alleged that Defendant’s practices violated the federal Fair Labor Standards Act (“FLSA”), 29 U.S.C. § 201, et seq., and state laws in Arizona, California, Colorado, Minnesota, New York, North Carolina, Ohio, and South Carolina. Defendant has denied and continues to deny Plaintiffs’ allegations. The Court has not made a determination of the merits of Plaintiffs’ claims or Defendant’s defenses.
You can read the Plaintiffs’ Complaint, Defendant’s Answer, and other case and settlement documents on the Important Documents page of this website.
If you have questions about the settlement and want additional information, you may contact the class action settlement administrator or Class Counsel.
Shoots v. iQor Settlement Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA 19103
Rachhana T. Srey and Robert L. Schug
Nichols Kaster PLLP
4600 IDS Center, 80 S. 8th Street
Minneapolis, MN 55402